My Bloomberg terminal account or password seems to have expired. How do I reset it?
Answer
Inactivity for 90 days turns your account off and requires you to follow a series of prompts to reinstate your account.
Contact Bloomberg Help Desk by:
Email: After logging into the terminal, tap the "Help" (F1) key twice to bring up the interface, then click "Contact Help Desk" or "Live Help" to enter the email interface. Be sure to use your NU email address. Support's response will be sent to your email (not to the terminal) typically within one business day.
Phone: Talk with a Bloomberg support specialist in real time:
- "We Will Call You": Request telephone support in English, Japanese, French, German, Spanish, Portuguese, Italian, Korean, Russian, Cantonese, or Mandarin. To access this option, log out using the LOGI <GO> command, then click the "Contact Us" link on the login page.